Refund policy

Last Updated: June 2026

Thank you for shopping with us. Because our products are custom-made and printed on demand, each item is produced specifically for you after your order is placed.

Returns

Due to the custom nature of our products, we do not accept returns or exchanges for:

  • Incorrect size selected by the customer
  • Buyer's remorse
  • Change of mind
  • Preference regarding color, design, or style
  • Incorrect shipping information provided by the customer

Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If you receive a product that is:

  • Damaged during shipping
  • Defective due to a manufacturing issue
  • Incorrect compared to your order

Please contact us within 14 days of delivery and provide:

  • Your order number
  • A description of the issue
  • Clear photos showing the problem

Upon verification, we may offer one of the following remedies at no additional cost:

  • Replacement product
  • Refund to the original payment method
  • Store credit, at our discretion where permitted by law

Lost Packages

If a package is confirmed lost in transit by the shipping carrier, we will work with our fulfillment partner to provide a replacement or refund where appropriate.

Packages marked as delivered by the carrier but reported as missing may require additional investigation before any resolution can be provided.

Order Changes and Cancellations

Orders enter production quickly. Once production has started, orders cannot be modified or canceled.

If you need to make a change, please contact us immediately after placing your order. We cannot guarantee that modifications or cancellations will be possible.

Size and Color Variations

Please review sizing charts carefully before ordering.

Minor differences in:

  • Print placement
  • Product dimensions
  • Color appearance
  • Material texture

may occur due to manufacturing processes and screen display settings. These variations are not considered defects and do not qualify for refunds or replacements.

Refund Processing

Approved refunds will be issued to the original payment method.

Depending on your financial institution, refunds may take 5–10 business days to appear in your account after processing.

Chargebacks

Before initiating a chargeback with your payment provider, please contact us so we can attempt to resolve the issue promptly.

Fraudulent or abusive chargebacks may result in restrictions on future purchases where permitted by law.

Contact Us

For any questions regarding returns, replacements, or refunds, please contact us through our store's Contact Page or customer support email.